Ongoing support from the team that built it
You get hosting, monitoring, support, and a standing relationship with the person who built your app.
Application maintenance and support
App maintenance
We stick around to fix bugs, ship small updates and help your team own the new stack. You always work with the team that built it.
Hosting, monitoring, support, and the same person who built it. From $1,000 a month.
When your API changes, a dependency breaks, when someone asks “can it also do this?”, you’ve got a team on it.
Fixed milestone price
Any overage on us
Guaranteed outcome
The software works as specified or we fix it
Twelve-month bug-free warranty
Three commitments on every build engagement
What changes
Your app has a team on it.
Bugs get fixed
Code that doesn’t work as specified gets fixed, and for the first year after delivery there is no charge.
Upstream changes, handled
When your API changes or a dependency breaks, the team that built your app fixes it.
Small updates ship
New requests from your team become small updates, built by the people who built the app.
Hosting and monitoring
Hosting, monitoring and support, from the people who built your app.
Two ways in
Keep us on, or take it from here.
You can transition to your internal team with our support, or keep us on through Maintain, our optional monthly support retainer.
A codebase your team can own
Your team takes over the codebase, in your repository and documented for hand-off, with our support.
Proof
Our work
Application maintenance
Maintaining and Improving Code to Support Fitbit’s Clients
Allclient commitments and service-level agreements met
Legacyapplication maintained and enhanced while Fitbit built the next one
Maintenance after the replatform
Maintaining and updating the AARP Foundation’s tax tools
40%fewer clicks in Gnar’s rebuild
28,000+applicants to the AARP Foundation program
How it works
How we’d work with you
After launch there are two kinds of work: fixes under the warranty, and everything else under Maintain.
Step 1 · At launch
Launch and hand-off
The codebase is yours, documented for hand-off, and covered by the 12-month warranty.
Step 2
The warranty year
The 12-month warranty obligates us to fix non-conforming code, independent of any ongoing contract.
Step 3
Maintain, if you want it
Maintain, our monthly support retainer, is available for clients who want it and is never a requirement.
Our record
Why Gnar?
“We weren’t just a project to them.”
Even now, they catch up and ask how the app is running, and not from a sales standpoint. They really care about our end-users.
Amit Kapoor Chief Executive Officer, First Line Technology
Common questions
Frequently asked questions
Still have questions?
What does the 12-month warranty cover?
For a full year after delivery, we repair any non-conforming code at no charge. The warranty covers code that doesn’t work as specified. Feature additions and ongoing operational support are handled separately through Maintain.
How does The Gnar prevent bugs and technical debt?
Through rigorous testing, clean code practices, and review processes, The Gnar minimizes bugs and technical debt.
How does The Gnar ensure scalability and future-proofing?
By using scalable cloud platforms, modular architectures, and best practices in DevOps and development, The Gnar ensures long-term reliability.
Can The Gnar integrate with my existing software and APIs?
Yes, The Gnar specializes in building seamless integrations with existing systems, third-party APIs, and SaaS tools.
Who will be on my team?
A small team of senior US-based engineers and a product manager, covering web development, mobile development, and UI/UX design in-house. No offshore teams, no junior developers staffed on after a senior pitch.
Have you done this before?
Yes. Ten years and 100+ projects across operational software, including modernization work live in production today. Our senior US team has already solved the hard problems here: integrating with legacy systems, synchronizing data, and building role-based interfaces on top of systems that can’t be taken offline.
What does The Gnar do?
We help B2B leaders in three ways: AI Strategy & Fluency (adopt AI and ship a real automation), Custom Software Development (build the software your business runs on), and Legacy Software Modernization (modernize or rebuild an aging system). Every build is backed by the triple guarantee.
What makes The Gnar different from other software partners?
Three things. AI-Native delivery, so the same scope ships faster and at a lower price. A 100% US-based senior team with a founder in every engagement. And the industry’s only triple guarantee: fixed price, guaranteed outcome, and a 12-month bug-free warranty. Most agencies offer none of the three.
Start here
Keep the team that built it.
Ongoing maintenance starts at $1,000 per month.
Talk to us about maintenanceLet’s Talk
Contact Us
Tell us what you’re trying to build or fix.
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